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Privacy Policy & Imprint


Privacy Policy

We appreciate the trust you place in our company. Therefore, we handle the data you entrust to us with great care and use it only for purposes for which you have authorized us. Under no circumstances will we share your personal data with third parties without your explicit consent.

EsCulenta GmbH does not collect any personal data about you when you visit our website. The use of personal data for advertising purposes requires a written consent declaration. (www.esculenta.at)

Scope

These privacy policies apply to all websites operated by EsCulenta GmbH.

Right to Information

You have the right to request information about your stored personal data at any time and to have it deleted or corrected if necessary.

Non-personal Data

Non-personal information and data, e.g., the time of connection to our website and the type of browser used, are automatically collected by the normal operation of the internet services of EsCulenta GmbH. We use this information to create statistics and measure activities on the website with the aim of increasing the usefulness of our offerings for you.

Personal Data

In certain cases, EsCulenta GmbH will ask you for personal information in order to offer you a service or to contact you. In the event that such information is stored, you will be informed about the intended use. In the case of a business initiation, we must ask for your name, your company, your address, your phone number, and your email address, for example. Only in this way can we process your order in compliance with the law and for the intended purpose and inform you about the status of your order.

If you choose not to provide us with the personal data requested on some pages of the EsCulenta website, your decision will not have any material consequences for you. However, it may be that you will not be able to receive certain information through this website.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device by your browser. They do not cause any harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish this, you can configure your browser to inform you about the setting of cookies and to allow this only in individual cases.

When cookies are disabled, the functionality of our website may be limited.

Disclaimer for website

Although the content of this website has been created with great attention and care, EsCulenta GmbH accepts no liability for the consequences of incorrect or incomplete content. All services, offers, contracts, and other agreements are carried out with the consent of EsCulenta GmbH and are subject to our general terms and conditions. We are not responsible for the content of websites accessed via a hyperlink. The operators of the linked pages are solely responsible for their content.

Data protection for our website

The use of our website is generally possible without providing personal data. If personal data (for example, name, address, or email addresses) is collected on our pages, this is done, where possible, always on a voluntary basis. This data will not be passed on to third parties without your explicit consent.

In connection with your access, data that may allow identification (for example, IP address, date, time, and name of the requested file) is temporarily stored on our server for data security purposes. An evaluation, except for statistical purposes in anonymized form, does not take place.

If you order informational materials from us, we need your name, email address, and details for delivery and billing. This allows us to process and fulfill your order. This data will be stored in electronic form for the duration of the order processing. Further use of personal data or transfer to third parties will not occur without your explicit consent.

Remote maintenance

Scope of services of EsCulenta GmbH

  • The subject of this agreement is remote maintenance work on the customer's IT system. This serves the maintenance or troubleshooting of the software and hardware used by the customer.
  • The remote maintenance service is only carried out at the request of the customer. Remote maintenance work is provided at the discretion of EsCulenta GmbH by making maintenance software available or by having a staff member of EsCulenta GmbH perform the maintenance.
  • Personal data that becomes known to EsCulenta GmbH in the context of remote maintenance is only used for the purposes of the remote maintenance service and, in the case of chargeable remote maintenance support, is used for invoicing purposes. There is no transfer of this data to third parties.
  • Personal data required for invoicing will be removed after the statutory retention period.

Obligations of the Customer

  • The customer agrees to use only the software provided by EsCulenta GmbH for the remote maintenance sessions. Any damages resulting from a violation of this obligation will be borne by the customer.

Technical and Organizational Security Measures

  • The establishment of the remote maintenance connection only takes place in coordination with the customer. After the remote maintenance work is completed, the connection will be terminated immediately.
  • The customer grants EsCulenta GmbH the necessary rights for remote maintenance via the remote maintenance solution used. The customer has the right and the option to disconnect the remote maintenance session at any time.

Liability and Compensation

EsCulenta GmbH is liable for intent and gross negligence as well as for guaranteed properties according to legal regulations. Liability for simple and moderate negligence is excluded.

EsCulenta GmbH cannot be held liable for damages caused by potential operational interruptions or a temporary unavailability of the software. In this respect, liability for damages is also limited to simple and indirect negligence caused by third-party components that are outside the influence of EsCulenta GmbH.

See the General Terms and Conditions (GTC) of EsCulenta GmbH:

GTC Software Support (PDF approx. 160 kB)

GTC Programming Services (PDF approx. 160 kB)

Security and Storage

We have technical and organizational security procedures in place to protect the security of your personal data and against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, or access. Your data is password-protected on all systems where it is stored. Individuals who have access to it are prohibited from disclosing your data to third parties due to strict security requirements.

We only retain your data for as long as necessary in relation to the purpose.

Contact Person

If you have questions or concerns regarding data protection, you can contact our data protection coordinator at EsCulenta GmbH at office@esculenta.at .

Reservation of Changes

Changes to this privacy policy by EsCulenta GmbH may occur at any time. Please regularly consult this statement.

Last updated: 04/25/2018



Imprint

Owner of the website

EsCulenta GmbH

Managing Director: Ing. Norbert Mitteregger

Address: 8403 Lebring, Schirka 10, Austria

Branch office: Am Kögel 1, 8430 Leibnitz

Phone: +43 3182 44840

Fax: +43 3182 448499

E-Mail: office@esculenta.at

Website: www.esculenta.at

General business relations

Terms and Conditions Software Support: For the sale and delivery of software support services (PDF approx. 160 kB)

Terms and Conditions Programming Services: For the sale and delivery of organizational, programming services and usage rights of software products (PDF approx. 160 kB)

Privacy Policy

VAT identification number: ATU65500718

Company court: Regional Court for ZRS Graz

Further information on the website of the Austrian Chamber of Commerce

Disclosure according to § 25 Media Act

Media owner: EsCulenta GmbH

Business purpose: IT services

Location of the media owner: 8403 Lebring, Schirka 10, Austria

Basic direction of the website: This website of EsCulenta GmbH is intended to simplify public access to information about the offers and services of EsCulenta GmbH.

Website & Photos

Website concept, design, layout & realization: Odoo

Photos: Karin Bergmann, Helmut Bolesch, Adobe Stock, EsCulenta GmbH

Ducks: Anne Binder

Rights holder

All content and the layout of this website are protected by copyright. Any reproduction, editing, distribution, or any form of exploitation outside the limits of copyright requires the express and written consent of the rights holder. Mentioned brand names and logos are trademarks or registered trademarks of their respective owners.

External links

References and links to external websites of other operators are outside the influence of the publisher of this website. Therefore, no warranty/liability can be assumed for their content, accuracy, timeliness, completeness, and availability.